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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Chamberlain

November 25, 2025

5  out of  5
rating by Greg Chamberlain
"Kristen was great. Kind, knowledgeable and a pleasure to work with."
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Elston Thomas

November 25, 2025

5  out of  5
rating by Elston Thomas
"My visit was very good and pleasant nice talking to them,,,,,"
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Steve Parlatore

November 24, 2025

5  out of  5
rating by Steve Parlatore
"We have been working with Kristen and the team at Dave Newman State Farm for many years. They have always been extremely helpful for all of our insurance needs and a pleasure to work with."
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, let us know! "
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Israel Salas

November 24, 2025

5  out of  5
rating by Israel Salas
"I had the good experience of receiving help from Kristen at the Salem NH office for my car insurance, and i received very professional follow-up and treatment from her, I am very gratefull, than you."
We responded:
"Thank you for reviewing my State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs!"
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Michael Driscoll

November 21, 2025

5  out of  5
rating by Michael Driscoll
"I have been working with Kristen for many years for car and home and she has always been extremely helpful and knowledgeable. We've always gotten great service from them in general."
We responded:
"We're honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs just let us know!"
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John Capsalis

November 21, 2025

5  out of  5
rating by John Capsalis
"No matter what task(s) I throw at Kristen Lawrence she immediately addresses them with a smile. She is the main reason I stay with State Farm...Her service is bar none better than any other agency I've dealt with over the years."
We responded:
"John, Thanks so much for the 5 star review and kind words about Kristen!"
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kimberly Nall

November 20, 2025

5  out of  5
rating by kimberly Nall
"Recently I was in a car accident as I was hit by someone, and Kristen Lawrence (a manager) got involved in my case because I needed help with the Claims department not helping me with my crisis. Kristen has been so great! She communicates well, she has empathy, and she has compassion. If it wasn't for her stepping in and helping me, I was ready to give up on State Farm and go elsewhere due to their claims department. But due to her kindness and helpful nature, I've decided to stick with State Farm."
We responded:
"We appreciate your review! I'm happy that Kristen was able to help bring your claim to a good conclusion for you. If you ever need any assistance from my State Farm office, please don't hesitate to reach out. We are here to help and appreciate your business!"
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Matthew “Matt” Bryson

November 20, 2025

5  out of  5
rating by Matthew “Matt” Bryson
"I talked with Matt about possibly switching over from progressive. I’ve been shopping around while looking for an affordable way to keep my renters insurance with my car insurance bundled together. Matt was very knowledgeable and thorough with the information he provided and really felt like he knew his stuff, which has been a very different experience with other agencies I’ve discussed with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rae S

November 19, 2025

5  out of  5
rating by Rae S
"I have been doing business with state farm for over 50 years. Kristen Lawrence from Dave Newman's office in Salem, NH has been my go to person for answers and is extremely knowledgeable of how insurance companies work. Always gets back to you with answers and explanations."
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service in our State Farm office. If you ever have any questions or need assistance, we're here to help!"
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Max Galitsyn

November 19, 2025

5  out of  5
rating by Max Galitsyn
"State Farm in Salem NH is covering my insurance needs for years saving me thousands of dollars over their competitors. Kristen always provides top-notch customer service. She is always a phone call or email away, super knowledgeable and overall is a very nice person to deal with. Recommended!!!"
We responded:
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our priority! We look forward to continuing to support your insurance needs!"
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Monique Pare

November 19, 2025

5  out of  5
rating by Monique Pare
"Kristen was great at this location she worked with me getting my paperwork filed and cheaper options for insurance when getting a car definitely recommend her for pretty much anything you need!"
We responded:
"We appreciate your review! We are delighted to hear that you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!"
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marco joubert

November 18, 2025

5  out of  5
rating by marco joubert
"Kristen Lawrence was fantastic! Called in to get a quote and she made it so smooth I decided to stick with State Farm. Thanks again for your professionalism and great personality! 😃"
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
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Elena

November 18, 2025

5  out of  5
rating by Elena
"Kristen Lawrence is the best, we've been her satisfied clients for many years. Fast, high-quality, friendly. Highly recommended!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!"
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j lovett

November 18, 2025

5  out of  5
rating by j lovett
"Kristen is very knowledgeable and helpful,always going the extra mile. I've insured vehicles for 45 years and she's easily the best rep I've ever had"
We responded:
"We are thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephanie Lovett

November 18, 2025

5  out of  5
rating by Stephanie Lovett
"As a family we have been coming to State Farm for a very long time with nothing but good experiences. Recently Kristen has been extremely helpful and right on it for our new car and name changes. Kristen is nothing but great!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don't hesitate to reach out. We are here to help!"
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Paul Marino

November 18, 2025

5  out of  5
rating by Paul Marino
"I can't say enough good things about Kristen Lawrence. She resolved issues after after an accident. Don't know what I would have done without her. She's the best 10 stars if I could"
We responded:
"Thanks so much for the great review and comments about Kristen! She works very hard to take great care of our customers and help them get to the best possible resolutions!! I'm glad she was able to help."
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Judy Northrup

November 17, 2025

5  out of  5
rating by Judy Northrup
"I have been with Dave Newman State Farm Insurance in Salem, NH for over 40 years. The customer service I receive is outstanding. Kristen the Office Manager always goes above and beyond to respond quickly with any questions. It's the reason I never look to change."
We responded:
"Thanks So much for the great review, Judy! We appreciate your business and are glad to help when you need it!! "
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Pam Ames

November 15, 2025

5  out of  5
rating by Pam Ames
"Can’t say enough about Kristen Lawrence. So knowledgeable, she goes above and beyond and always with a friendly demeanor. I highly recommend her for any insurance needs you have.Thank you Kristen!"
We responded:
"Thanks for the great review and nice comments regarding Kristen!"
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Kaynine

November 14, 2025

5  out of  5
rating by Kaynine
"The office manager Kristen A. Lawrence was amazing! Resolved my issue within minutes! Excellent customer service!"
We responded:
"Thanks so much for the great review! Glad to hear that Kristen was able to help you!!!"
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R D

November 14, 2025

5  out of  5
rating by R D
"Always helpful, friendly and willing to take the time to discuss coverage options and costs, as well as going above and beyond when the need arises. I have been a satisfied customer for 20+ years."
We responded:
"Thanks so much for the great review and for your business over the years! We work hard to take care of our customers and look forward to being a good neighbor to you for many years ahead!!"
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Gabrielle Rudy

November 11, 2025

5  out of  5
rating by Gabrielle Rudy
"I am a new driver, so it is hard to find good rates for auto insurance, but Danielle was such a doll and made insuring my new vehicle so easy, she completely took all the stress out of finding coverage! Thanks so much, Danielle!!"
We responded:
"Thanks for the great review, Gabrielle! Glad we were able to help, and we hope you enjoy your new car!!"
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Elizabeth McAbee

November 11, 2025

5  out of  5
rating by Elizabeth McAbee
"Very kind and helpful."
We responded:
"Thanks for the Great review, Elizabeth! We're here to help whenever you need it!"
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Adam Woodbury

November 5, 2025

5  out of  5
rating by Adam Woodbury
"I recently bought a home and was in the market for homeowners insurance. I also ended up changing my car insurance to State Farm since their bundle package was such a good deal. Not only was State Farm an amazing value for the cost, Matt was exceptional with his service. My fiancé and I were beyond pleased working with him and would strongly recommend him and this company to anyone who is in the market for a new policy."
We responded:
"Thanks so much for the great review, Adam! Matt and my team work hard every day to give our customers the best Insurance experience possible. "
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Marie Chenelle

June 5, 2025

5  out of  5
rating by Marie Chenelle
"I can't say enough good things about my experience with Kristen Lawrence at State Farm. She was friendly, knowledgeable and always got back to me right away with any questions I had for her. I recommend this company and especially Kristen!"
We responded:
"Thanks so much Marie! We are lucky to have Kristen on our team!!"
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Seth Learned

June 5, 2025

5  out of  5
rating by Seth Learned
"Kristen was very helpful and saved me 💵💵"
We responded:
"Thanks so much for the great review, Seth! It's our mission to provide excellent customer service to our customers!"